Application Management & Support (AMS)
Reliable support for your SAP environment to ensure stable operations, swift incident resolution, and continuous system development.
What We Offer
Our Application Management Services (AMS) take over complete support for your existing SAP environment—covering ERP systems as well as other systems and applications.
This service is designed for organizations that require stable operations, transparent reporting, and a reliable partner capable of handling everything from incident management to strategic innovation.
We guarantee smooth operations, rapid response to incoming requests, and well-thought-out system evolution—ensuring your systems and teams operate efficiently and without unnecessary risk. We guide you through system upgrades and ensure ongoing legislative compliance.
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Minimizing Operational Risks
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Stable Operations Without Downtime
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Managed System Development and Legislative Compliance
We deliver
As part of our service, we cover a broad spectrum of domains. We offer the flexibility to utilize individual services through fixed monthly retainers or prepaid hour packages.
Active Monitoring and Operational Incident Resolution
Service request resolution, including the option to process them on behalf of your employees
Modular support design tailored to your exact needs
Precise definition of service parameters tailored to customer needs (response times, availability, frequency, etc.)
Monthly reporting and support performance evaluation
System Development and Enhancements Beyond AMS Scope
Training for both existing and new employees
Specialized Services for SAP Systems
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SAP S/4HANA
- Comprehensive support for the entire environment, including infrastructure requirements
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SAP S/4HANA Cloud
- Proactive support in the “run phase” – moving from reactive support to driving innovation
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SAP HCM a Success Factors
- Dedicated Phone Support
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SAP BI a Integration Suite
- Data Load Monitoring and Remediation
Key Benefits for Your Business
Stable and secure operation of SAP systems, regardless of their version or location.
Rapid incident resolution backed by experienced consultants and well-established processes.
Access to specialized experts – no need to build your own expert team.
Internal capacity savings – we handle support so your team can focus on core projects.
Modular service selection tailored to your organization’s actual needs
Proactive problem prevention through the use of CALM and extensive experience
Transparent monthly reporting and cost control
Continuous innovation and system development – we don’t just solve problems, we drive your systems forward.
Case Studies
We have provided long-term AMS support to dozens of Czech and international companies – ranging from manufacturing enterprises to utilities and retail. The result is stable operations, faster incident resolution, and demonstrable cost reduction.
Why Choose Us for SAP Support
25+ years of experience and proven methodology
We build on extensive practical experience and a proven support process management methodology that guarantees quality and transparency.
SAP Platinum Partner and United VARs Member
Our SAP Platinum Partner status and membership in the prestigious global United VARs alliance guarantee a high level of expertise in SAP products and their implementation.
In-House Team of Certified Consultants
We have an in-house team of certified specialists across modules and systems (FI, CO, MM, SD, PP, HR, EWM, BI) with a proactive approach to innovation management.
Strong Expertise in S/4HANA
We offer deep expertise in supporting all SAP S/4HANA ERP environments (Public, Private, and On-premises).
Contact us directly
Let us know what we can help you with and when it would be convenient to discuss the topic. We’ll be happy to get back to you.
